Thank you for shopping at SellBig - we appreciate your business! If you are not entirely satisfied with your purchase, please contact us. We are here to help.


Sellers are responsible for specifying their return and exchange policy. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. You need to have the receipt or proof of purchase.


Sellers will determine whether they will submit a refund. If the buyer is not satisfied with the decision of the seller, the buyer can elevate the case to us by contacting us and we will try to resolve it with the seller. We reserve the right to submit a refund to the buyer on behalf of the seller. Buyers will receive the refund credit within a certain amount of days, depending on your card issuer's policies.


Refund for shipping costs depend on the seller's policies. When you receive the refund, the cost of return shipping might or might not be included in your refund.

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